Among the nicest things we receive from our clients are notes of thanks. On this page you will find some of the email messages we’ve received about our work. Sometimes these notes are accompanied by, or are themselves, lovely works of art. You will find some of our clients’ artwork on our Art Gallery page.
Richard – thanks for what you did on that Balance. She is a really sweet writing pen. I have grown accustomed to the excellence of your work - though I never take it for granted - but this nib stands out even among other excellent nibs. I think I may even have said "wow."
Just thought I'd drop you a quick note thanking you both for the excellent service you both offer. Great service not only with the actual purchase, binderizing of nibs and packaging of my order but your before purchase patient help. This has been greatly appreciated especially as it makes buying from overseas smooth and rewarding.
Love the items. Currently using the Pelikan M200 with the italic cursive nib - I love it.
Hope to do business with you again, just wish the postage costs were not so prohibitive (or I'd be buying nibs from you regularly). But on the upside the parcel arrived super quick.
I just returned from the post office with my new Namiki/Pilot Fermo. I filled it with Parker Quink and wrote a few lines…
Am I pleased with my purchase? You bet. Mr. and Mrs. Binder and Mr. Baer, you are masters of your craft. Your enterprise and its operation are what made this country great and I salute you and extend to you my best and most sincere wishes for your continued success.
Randall G Endicott
(Transcription of a handwritten letter)
As you know, in the past week I have purchased two Pelikan M800s, each with a medium nib -- the blue stripe and the red stripe. Both are outstanding writers. (I have filled one with Waterman Florida Blue and the other with Diamine Amaranth ink as you can see here.)
I wrote to thank you for the obvious care and attention that you devote to the pens that you send to your customers. You can count on me being a repeat customer.
Craig A. Rimmerman
It has been about 4 weeks since the return of my Arco that you adjusted from a medium to a Waverley EF.
I can now say, with an enormous grin on my face, that without doubt this is my favourite pen for writing! It is beautifully smooth, consistent and the line just right.
Those who hold you up as a nib Guru can now add me to their number.
I loved my Arco when I received it, but just didn't write with it that much as the medium was just too wide for me (always smooth and beautiful, but too wide). Now - just try to get it out of my hands!
It was a long wait, but the writing has been more than worth it.
I received my Waterman 14 today. It works beautifully. Many thanks for the extra work you did on it. I have the sense it must have been a complicated job if it required a refitting of the section, which is beautifully polished and smooth to the touch... Writing with it, I find it works best with barely a feather's worth of pressure on it. It does give out a rich flow of ink.
Thank you again, Richard, for your superb work on my pen. It's always an exciting day when I get that package from you in the mail.
Got the stubbed flexed-up 14K M800 nib yesterday "demon flex" huh? Love it!!
No worries from this left hander.
Seriously, though, I just love the nib. It is better than perfect. I just wish I could use it to grade with, but that's what my small handful of Italians are for.
Mille Grazie, vielen danke, thanks.
The Aurora 88 arrived safely. Thanks again for a first rate repair.
The only problem with sending pens to you is that whenever I get one back it only goes furthur in pointing out the deficiences of others in my collection. Unfortunately or fortunately, the pens you have modified or repaired are now some of the best writing pens I own. Since I collect pens to write with, this is a problem. After I finish having some fun with the Aurora for a few days I'll have to give some thought to my "problem" pens and decide which ones to send you next.
I received the nibs yesterday and must say that they are both a real pleasure to use. The music nib is much better than the Sailor music nib. They are not even in the same league. I can't say enough about the flexible nib; except to say that is it the most pleasurable writing instrument I have had the privilege to use.
My (repaired) pens arrived yesterday. I was so totally impressed with the quality of your work, I needed to drop you this email.
The purple ink stains were completely removed from the Esty, so much so if I hadn't seen the ink stains, I wouldn't have believed it. The button fill Esterbrook (naturally the one I was most concerned with), writes beautifully! The difference in the flow of ink, is drastic. It is a pleasure to write with. And, that is just great, as the joy from having a rare pen comes from actually getting to use it often.
But, I was blown away by what you did with the Newton pen. From the damage that was done to the pen, I thought it was one step away from the recycling bin, but with a "what the heck" thought I packaged it off to you with the other two. If I didn't know the pen was mine, I would have believed that you just replaced it. (And, actually, upon first glance upon unpacking it yesterday, I wondered if you did.) But with the slight dent in the barrel, I did recognize it as my own. The work done to the clip (which I don't think was even requested as a part of the work mentioned on the pen) astounds me, as I thought it was beyond repair. Further the work on the loose cap ring, makes the pen nicer to close than when it was new! And that leaves the work you did on the nib -- I don't even know what to say. This pen rolled off a desk and landed vertically downward onto a wooden floor, taking the full impact force directly on the nib. When I retrieved it, the nib was literally bent like a question mark. Yet yesterday the nib looks brand new, and I spent last night writing with it. What you did to that nib is incredible. As a teacher, I just hope that you are passing on your expertise, skill and knowledge to the next generation.
Finally, I do now understand the glowing recommendation that was related to me by another pen enthusiast ... and if I ever found myself in a similar situation, I would highly recommend you.
I received the pelikan 425 the other day with the custom needle point grind, the pen is a real beauty and the nib is really sharp with such great line definition, the flow is so impressive. I held the pen non posted on the turning knob supporting most of the weight of the pen allowing the nib the slightest contact with the paper and the ink flow was instant. I'm truly impressed and pleased with the combination. My wife is equally pleased with the extra fine 300 nib, truly fine precision work.
I received the MB 146 Hematite yesterday.
It is simply a magnificent stub nib.
Works very well on all the papers I have tried it on.
Joshua M. Bialek, Esq.